Tuesday, November 30, 2004

If you own it and.... you can sell it!

Imagine you own a customised packaged solution that gives business value. For arguments sake let it be a reporting system for your planning department. What would be required to sell this system to another organisation?

- You must own the entire IP of the system
- It must not be a system that forms part or your sustainable competitive advantage
- The system and the processes that surround the system must be fully understood, things like a working BCM solution provides the ground work
- The system has identifiable stakeholders with a quantifiable stake
- You must be willing and capable to communicate the system to a third party, context is vital here, the third party may be in another vertical

Do organisations own the consultants IP post production?

Imagine you want a reporting system for your planning department. You want current best practice so you choose the market leading package solution and the best consultants in the field. You build your self a spanking new customised packaged solution!

During planning and implementation lots of things are learned; about the package, about the working context and about the solution and the people that will use it. In the end there is lots of valuable information. Much of the value originates from the consultants or from their intervention however it is currently residing with the project team, the users and in the new working system.

My question is this, who owns this information; will it always add to the organisational IP?

Do the consultants have some stay on their knowledge delivery? Of course the details of the contract with the consultants will tell the whole story, but what is the current industry practice?

Thursday, November 25, 2004

IT is all about politics!

How to Demonstrate IT Value to the Business - The Exchange - CIO Magazine Oct 15,2004: "Members of the CIO Executive Council offer nine tactics for putting your IT cards on the executive table" and they are all people issues, selling your self and IT to the organisation; but do it in terms that they understand, use the language of the business, not the language of the technology. I guess there is nothing new here really :-)

Thursday, November 18, 2004

measuring the value of knowledge management

Prove it: measuring the value of knowledge management - Knowledge Management - NeLH Specialist Library: "What to measure? Common measurement approaches" gives a good overview of the ways to measure ok (organisational knowlege).
It always comes down to the people and the context. Potential is biased!

Valuable working systems

What are the must haves for a valuable system:

- Value creation
- measure of stake holder satificiation
- measure of CSF
- indicators for inputs, processes, ouputs, outcomes
more detail here