Imagine you want a reporting system for your planning department. You want current best practice so you choose the market leading package solution and the best consultants in the field. You build your self a spanking new customised packaged solution!
During planning and implementation lots of things are learned; about the package, about the working context and about the solution and the people that will use it. In the end there is lots of valuable information. Much of the value originates from the consultants or from their intervention however it is currently residing with the project team, the users and in the new working system.
My question is this, who owns this information; will it always add to the organisational IP?
Do the consultants have some stay on their knowledge delivery? Of course the details of the contract with the consultants will tell the whole story, but what is the current industry practice?
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